MA1: Improving your Role as CSIRT/SOC Manager

Often CSIRT/SOC' success depend a lot on how well they are managed by the management team. This training is one of very few trainings available specifically targeting CSIRT/SOC managers - to inspire, motivate, upskill, and foster friendships with other CSIRT/SOC managers. Training is for current and future senior and mid-managers of CSIRTs and SOCs. The objective of the training is to spend full day reflecting and collectively working on CSIRT/SOC manager's daily questions and concerns, including KPIs, Annual report writing, clarity improvement in mandate and strategy, manager's time planning and allocation. It will be dedicated time to build relations between managers, discussing and supporting each other.

The training covers four topics:

1. Mandate and Strategy Clarification
2. Manager Time Allocation
3. KPIs
4. Annual Reporting